Getting it right

Following up on my post earlier today about whether there is any business opportunity in Web 2.0 services, I’m extremely pleased to see on ReadWriteWeb that Get Satisfaction - the popular customer service website - is intoducing premium services for a fee.

This is totally a step in the right direction, and it reinforces the point that good things should - and absolute can - cost money. It’s just a matter of the product or service being good enough. And Get Satisfaction certainly is.

Vad NU! is a consultancy company owned by Mads Kristensen and specialized in helping clients take advantage of the business opportunities created by new media. Click to learn how I can help you and your company.